Privacy Policy

Sukonta Privacy and Cookie Policy

At Sukonta, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase with us. By using our website, you consent to the practices outlined in this policy.

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Last updated: March 2025

1. Information We Collect

2. How We Use Your Information

3. Sharing Your Information

4. Data Security

5. Your Rights

6. Changes to This Policy

Sukonta Cookie Policy

1. What Are Cookies?

2. Types of Cookies We Use

3. Managing Cookies

4. Third-Party Cookies

5. Consent

6. Updates to This Cookie Policy

1. Information We Collect

We collect personal data in the following ways:

Information You Provide: When you place an order, subscribe to our newsletter, or contact us for support, we collect the following details:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party providers)
Automatically Collected Information: We may automatically collect data such as:
- Your IP address
- Browser type and version
- Device information
- Pages visited on our website
- Time and date of your visit

This information helps us improve our website’s performance and your overall experience.

2. How We Use Your Information

We use your personal data for the following purposes:

Order Processing: To process and deliver your orders, and to communicate with you regarding your order status.
Customer Support: To assist with any inquiries or issues you may have.
Marketing: To send you promotional emails or newsletters if you have opted-in to receive them.
Personalization: To offer you personalized product recommendations and improve your experience on our website.

3. Sharing Your Information

We will never sell or rent your personal information to third parties. However, we may share your information with the following entities for the purposes outlined in this policy:

Service Providers: To help us process payments, deliver orders, and send marketing emails (e.g., payment processors, delivery services).
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

We ensure that all third-party providers we work with comply with data protection regulations.

4. Data Security

We use industry-standard encryption to protect your personal data, both during transmission and while stored in our systems. However, no method of data transmission over the internet is completely secure, and we cannot guarantee 100% security.

5. Your Rights

Under data protection laws, you have the following rights:

Access: You can request a copy of the personal data we hold about you.
Rectification: You can request that we correct any inaccuracies in your data.
Erasure: You can request that we delete your personal data, subject to certain exceptions.
Opt-Out: You can opt-out of receiving marketing emails at any time by following the unsubscribe link in the email.
Restriction: You can request restrictions on how we use your data in certain circumstances.

To exercise any of these rights, please contact us at support@sukonta.co.uk

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

Sukonta Cookie Policy

Sukonta uses cookies on our website to improve your browsing experience and provide you with personalized services. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit our website. They are used to store information that can help enhance your browsing experience, such as remembering your preferences or keeping you logged in.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are typically only set in response to actions you have made, such as logging in or filling out forms.

Performance Cookies: These cookies help us analyze how visitors use our website and allow us to improve its functionality. They collect anonymous data on pages viewed, time spent on the site, and how users navigate.

Functionality Cookies: These cookies enable the website to remember choices you make, such as your language preference, to provide enhanced, more personalized features.

Targeting Cookies: These cookies are used to deliver relevant ads to you based on your interests, and they track your browsing behavior to measure the effectiveness of advertising campaigns.

3. Managing Cookies

You can manage or block cookies through your browser settings at any time. However, please note that if you disable cookies, some parts of the website may not function properly. Here’s how to manage cookies in some popular browsers:

Google Chrome: Go to Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
Safari: Go to Preferences > Privacy > Cookies and website data

4. Third-Party Cookies

We may also use third-party services, such as Google Analytics or advertising platforms, which may place cookies on your device. These cookies are governed by the privacy policies of the respective third parties.

5. Consent

By using our website, you consent to our use of cookies as outlined in this policy. You can withdraw your consent at any time by adjusting your browser settings.

6. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. Any updates will be posted on this page, and the date of the last revision will be updated accordingly.